Pet world denies responsibility for groomers error
I took my dogs in to get groomed.One a long hair dachshund.
I asked for him to get a haircut, bathed, toenails trimmed, teeth brushed, anal glands checked. The extras were a separate charge. I discussed how short to cut his hair. The groomer who had cut it before was suppose to cut it again.
I picked him up and they shaved a spot on his tail down to the skin, also a spot behind his ear and an are on one of his legs. The hair will never grow back. I called to talk to the owner but she never called back. I called 3 times and she denies that I called.
The original groomer did not do it it was some random person. The girl at the counter said she was the manager and she couldn't do anything and she would have the owner call.
You can't paste the hair back on but you could of at least called.No integrity!
Reason of review: Poor customer service.